Rules for companies bidding through AZ Roof Estimator.
Effective date: August 5, 2026
1. Approval is conditional
Marketplace access may require license, insurance, company, ownership, leadership, crew, safety, roof-system, service-area, capacity, warranty, communication, and field-performance review. Approval may be limited to specific systems, crews, territories, or project sizes.
2. Three observed replacements
Full residential approval requires AZ Roof Estimator to observe and grade at least three complete roof-replacement projects representative of the systems and work the contractor seeks permission to bid.
3. Accurate company information
Contractors must keep legal name, license, insurance, ownership, contact, service area, credentials, approved systems, capacity, and connected-payment information accurate and current.
4. Proposal conduct
Proposals must be honest, complete, and based on the project package. Contractors must clearly state materials, warranty, exclusions, inspection conditions, decking and unit rates, solar or equipment scope, schedule, financing, and assumptions. Bait-and-switch pricing and hidden mandatory add-ons are prohibited.
5. Sealed competition
Contractors may not seek, obtain, infer, or share competing proposal prices or proprietary details. Contractors may not coordinate pricing or manipulate bidding. Package questions that can affect price must use the shared clarification process. One-to-one homeowner chat is allowed only after reveal and may not be used to exchange direct contact details or move the project outside the authorized workflow before approval.
6. Homeowner privacy
Property and contact information may be used only for the authorized project. Unrelated marketing, resale, door knocking, data enrichment, and unauthorized disclosure are prohibited.
7. No unauthorized circumvention
A contractor may not use marketplace project information, affiliated entities, substitute contracts, side agreements, or off-platform transactions to bypass the authorized project workflow or the executed contractor agreement.
8. Performance and warranty conduct
Contractors must communicate professionally, honor written obligations, respond to documented concerns, maintain required credentials, and cooperate with legitimate marketplace review. A contractor may not report completion until it uploads the required authentic after-photo set, resolves pending change orders, and signs the closeout attestation. Participation does not transfer construction responsibility to AZ Roof Estimator.
9. Suspension and removal
Access may be restricted or terminated for credential lapse, fraud, unsafe work, privacy misuse, bait-and-switch pricing, abandonment, harassment, retaliation, repeated nonresponse, poor warranty conduct, proposal manipulation, material misrepresentation, or conduct that threatens users or marketplace integrity.
10. Independent contractor
Participating roofers are independent businesses, not employees, agents, franchisees, or representatives of AZ Roof Estimator.
11. Full agreement
The executed contractor participation agreement and project-specific disclosures control where they provide more detail. Questions may be submitted through the contact page.