Terms for residential estimates and competitive roof-bid requests.
Effective date: July 27, 2026
1. Preliminary estimate
The online estimate is a planning range based on available property data and project assumptions. It is not a contractor quote, insurance estimate, appraisal, engineering opinion, or promise of final cost.
2. Residential bid request
There is currently no homeowner marketplace fee to request residential bids. Eligible contractors may be invited depending on service-area coverage, roof system, project fit, and availability. A specific number of proposals is not guaranteed.
3. Project information
You agree to provide accurate property, roof, solar, rooftop-equipment, access, timing, and contact information. Missing or incorrect information can change contractor participation, scope, pricing, and scheduling.
4. Sealed bidding and contact release
Contractors do not see competing prices. A private one-to-one platform conversation may open after you reveal a contractor, but direct contact information remains restricted during initial bidding and is released only through an authorized selection, inspection request, direct-contact request, or other clear marketplace action. Threads with contractors you do not select may become read-only.
5. Proposal limits
Preliminary proposals may require on-site verification. Hidden damage, decking, code, permits, access, materials, solar, HVAC, electrical work, cranes, curbs, structural conditions, and other verified facts can change the final scope or price.
6. Contractor selection
You choose the contractor. AZ Roof Estimator may organize information and identify proposal differences but does not make the final construction decision for you.
7. Final contract
The selected licensed contractor provides and electronically signs the final roofing agreement. Review the legal company name, license, scope, price, deposits, progress payments, change-order process, warranty, start window, completion terms, exclusions, notices, and cancellation rights before electronically signing the same locked document version. The portal preserves the exact contract fingerprint and provides an executed copy when available.
8. Payments and deposits
When payment-support features are used, funds may be processed through a third-party provider and the selected contractor’s connected account. Refunds, chargebacks, settlement timing, and disputes are governed by the contractor agreement, payment-provider rules, and applicable law.
9. Marketplace support
AZ Roof Estimator can help clarify proposals, facilitate communication, preserve contract and completion records, and document concerns. Completion photos and attestations support accountability but do not guarantee workmanship or prove concealed conditions. AZ Roof Estimator cannot supervise construction, force performance, determine legal fault, or replace regulatory, legal, engineering, insurance, or emergency services.
10. Contractor approval limits
Approval reflects information available during review and may be limited by roof system, territory, project size, crew, and capacity. Screening reduces risk but does not guarantee future performance.
11. Contact and complaints
Use the contact page for project support and the complaint process to document a participating-contractor concern.